Frequently Asked Questions

Is it safe for my dog to drink swimming pool water?

It is not unusual for a dog to drink from a swimming pool. Although water in the dog’s pet bowl is preferred, there should be no problem for a dog that drinks water from a swimming pool.

My pool water is hazy…

Hazy pool water could be an indication of dirt, a faulty filtration system or algae. Contact your pool service company for an accurate diagnosis.

My pool water is green…

Green pool water usually indicates the presence of algae. Contact your pool maintenance provider to eradicate the problem.

My pool water is foamy…

Foamy pool water can be the result of unbalanced chemicals, cosmetics, suntan oils or algae. Contact your pool service provider for an accurate diagnosis if the issue persists.

What is PH?

PH is the balance between alkalinity and acidity. The balance of the PH in your pool is important because an imbalance can result in eye and skin irritants for bathers.

How much does it cost to install a pool solar heater?

The installation of a solar pool heater depends on the size of your pool and can cost anywhere between $2000 and $7500.

How do I clean calcium deposits on the tile of my pool?

A professional tile cleaner will sandblast the tile to clean any deposits without damaging the tile.

How many gallons of water are in my pool?

To calculate how many gallons are in a rectangular pool, multiply the length by width by the average depth of the pool by 7.5. Click here for a visual aid.

What does it mean if the water has a strong chlorine odor?

A strong chlorine smell could indicate that chemical levels in your pool/jacuzzi are off and that can be costly in terms of money spent on chemicals and an improper balance can be harmful to your eyes and skin.

Can I experiment with chemicals until I get the water quality I want?

NEVER experiment! Improper measuring and mixing of chemicals – whether diluted or concentrated – can create both unwanted reactions and potential health hazards. Follow the manufacturer’s instructions with special attention to safety gear, clean up and storage.

What is RWI?

RWI stans for Recreational Water Illness and caused by germs that are spread to the body by swollowing, breathing, or having contact with contaminated water in your swimming pool, spa or hot tub. Diarrhea is the most common sympton (caused by Cryptosporidium, Giardia, Shigella, and E. coli 0157:H7), but can also include eye, respiratory, skin and/or ear infections, as well as causing an infection to any open wound(s).

Contact a professional pool service technician for additional guidance on these and other pool care issues.